Treating nervous patients using The Wand


Award-winning dental hygienist and therapist Anna Middleton on the alchemy of empowerment, empathy and computer-assisted anaesthesia.

The advantages to the general well being and wellbeing of sufferers are many. As dental professionals, it’s our duty to share this data in an empathetic and tailor-made approach.

Nose to nose or on-line, healthcare professionals are anticipated to work collectively, making each contact rely in a bid to impact behaviour change.

However Covid-19 provided up unprecedented challenges to this course of for one motive or one other. In addition to boundaries to care that in some circumstances created trigger for concern.

And though authorized restrictions could now have ended, coronavirus has not gone away. For this reason we should enable for the truth that the dental setting continues to check the arrogance and belief of a few of those that current within the chair.

Actively listening to sufferers as a way to confirm their emotions a couple of hygiene appointment has at all times been a key important. However, for some, the pandemic could have both heightened their concern or launched emotions they didn’t beforehand have about attending.

Moreover, the alternatives to evaluate and/or information behaviour change for higher oral well being have been considerably hampered through the pandemic. Both as a result of preliminary strict lockdown, or sufferers staying away.

Any hiatus in care inevitably impacts on long-term well being. So, the place does the present scenario depart the position of the dental hygienist and therapist in bettering affected person oral hygiene as soon as once more? Notably if there was a change in mindset in direction of the dental setting.

Altering sufferers’ mindset

While the vaccination programme can have definitely tempered this anxiousness, primarily every affected person would require reassessment of their acceptance and tolerance of periodontal interventions.

Based on a case report printed on-line in August 2021, Dental anxiety and PTSD during the Covid-19 pandemic: a dentist’s nightmare: ‘Immediate evaluation and administration of tension problems in sufferers within the dental clinic might help enhance their pre- and post-procedure experiences and restoration and enhance their general high quality of life’.

Boundaries to dental care

Anna Middleton is an award-winning dental hygienist. She is in any other case often known as @londonhygienist on social media platforms.

She lately certified as a dental therapist and dedicates her on-line presence to showcasing the position of the dental hygienist and dental therapist.

Anna nurtures belief through her digital communications. However she maintains that, in the end, lively listening throughout appointments is the prime key to any profitable affected person interplay.

‘I at all times say, you might have two ears and one mouth, so use them in that order,’ she says.

‘When given the time, sufferers will speak in confidence to you their earlier experiences. After which you’ll then guarantee they’ve a pleasing appointment.

‘The concern of ache and the dearth of management are two huge boundaries on the subject of searching for out dental care. So, if we will set up these issues early on, we will reassure our sufferers.’

Serving to nervous sufferers

With out exception, she books in one-hour appointments for brand spanking new sufferers.

‘This permits loads of time to get to know one another and set up rapport.

‘I keep away from utilizing phrases or phrases that may make them nervous, too. For instance, I’ll say: “Something that isn’t completely comfy for you, simply increase a hand”. Quite than: “If it hurts, let me know”.

Anna will even be guided by the affected person as to the extent of how lengthy they’re within the chair and what it’s she is going to do with regards any intervention or remedy.

‘I inform nervous sufferers that I’ll do as a lot or as little as they really feel comfy with. Particularly whether it is their first time and they’re nervous.

‘Typically a shorter go to with partial remedy is useful to once more assist construct belief and acclimatise a nervous affected person.’

Introducing The Wand

However we don’t construct skilled interactions on relationships alone. Expertise can play an element in incomes belief. Notably if it means sooner, more practical and pain-free procedures.

Anna dedicates her time to offering the best high quality of dental care to sufferers. She makes use of the very best tools and merchandise. And this is applicable to the alternatives she makes in clinic to make sure higher affected person consolation, too.

She explains: ‘I’m very captivated with utilizing varied know-how to vary the way in which oral well being care is delivered to sufferers.

‘As an example, The Wand is a computer-assisted anaesthesia system. It enhances the opposite methods I exploit and ensures that sufferers’ appointments are comfy – even fulfilling.’

She has been utilizing The Wand for roughly a yr now and utilized it throughout periodontal remedy. ‘However since qualifying as a dental therapist, I at all times use The Wand when finishing up restorative procedures,’ she explains.

She primarily makes use of it for subgingival PMPR and restorative work. However is glad to make use of it with all of her sufferers if it means extra comfy outcomes.

‘I do know sufferers received’t be uncomfortable. And that I’ll get excellent anaesthesia within the remedy areas with out the affected person being “too numb” within the surrounding areas the place I’ve handled.

‘This can be very mild and sufferers are sometimes shocked after I inform them it’s all achieved and so they can have a rinse.’

Thrilling transformation

Anna posts usually on Instagram in regards to the significance of self-care. The Wand is partly about funding in her personal wellbeing, too.

‘It brings advantages to the clinician as a result of it’s so comfy. I really feel I’ve higher management over supply. There are positively no shaky fingers.

‘Any new know-how ought to take away the stress from the dental go to for us in addition to our sufferers; I solely ever use merchandise which are variety to the tooth, the affected person, and the clinician.’

Digital applied sciences have raised the bar in affected person empowerment. When mixed with empathetic care and good communication, they place dental professionals in a greater place to ship the type of expertise sufferers usually hope for.

Anna’s strategy is proof maybe that it is a seemingly magical course of. A gamechanger if you’ll.

It’s taking part in its half in an thrilling transformation of dental supply.

For extra info on The Wand, go to

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